Finding Freedom with Epilepsy | A blog supporting those dealing directly and indirectly with epilepsy in their bid to find freedom with the condition. - A blog supporting those dealing directly and indirectly with epilepsy in their bid to find freedom with the condition.
Country: 188.8.131.52, North America, US
City: -122.4156 California, United States
I recently purchased my alarm system after researching for days and days. In the process, I had a few questions so I decided to both e-mail and call SimpliSafe. My e-mail was answered in an hour! When I called customer service, after being on hold for no more than 1 minute, a HUMAN answered the phone... no "Push 1 for this, 2 for that." The people at SimpliSafe are helpful, patient, and kind. Just the customer service sold me on this alarm system. A few days later, the alarm arrived and I had it completely set up in 15 minutes. I really love that I can set up multiple PINs so that I don't have to give my apartment complex my number. The quality of the alarm is solid and everything seems to be working as it should.
Reading the fine print it says they are not hearing aides but sound amplifiers. The noise was more then I could take at the lowest level. A truck came by with a diesel motor and the noise was so bad I had to take it out of my ear. Worthless is to good a word and when I tried to order the buy one get one free on the internet they sent me four of the devices and charged my card $104. Watch out!!!!
This is the worst experience I've ever had! I tried the "risk free" 30 day trial on their website that was supposed to be $29.99 and it ended up costing me $80 after all said and done plus a $59.99 for the deposit!!!. Then when I finally got it I tried it and hated it. I got so busy, I kept forgetting to return it and ended up missing the 30 day mark... I called to see if I could still return it and get my money back and the lady was so unhelpful and RUDE. She wouldn't refund me at all and she said they are going to continue to take out the payments of $59.99 all because I was a few days late in returning it. Don't ever buy from them. They are the worst company in the world!!!!